리뷰봄
AI review replies for restaurant owners

We understand every review,
and reply with your place in mind.A bowl of tteokbokki, steaming then cooling

It suggests replies that fit your store better, based on the drafts you pick and edit.

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★★★★★Baemin · yesterday

떡볶이 진짜 맛있어요 ㅎㅎ 양도 넉넉하고 국물도 좋았어요. 근데 순대는 빠져있었어요… 다음엔 꼭 넣어주세요!The tteokbokki is so good haha. Big portion and the broth was great too. But the sundae was missing… Please put it in next time!

Tteokbokki tastePraise
Portion · brothPraise
Sundae missingNeeds you
Draft reply · your voiceEdit before copying

고객님, 떡볶이 맛있게 드셨다니 저희도 기뻐요! 순대가 빠졌던 점 정말 죄송합니다. 포장할 때 한 번 더 확인할게요.So glad you enjoyed the tteokbokki! I’m really sorry the sundae was missing. We’ll double-check when we pack.

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Paste one review,
and see what it really says.A magnifier stops on one line of the review

Paste a Korean review from Baemin, Coupang Eats or another app. We show what’s in it and write one reply. Reviews you try for free aren’t saved to your store’s review history.

0 / 500 charsKorean reviews · one at a time · 3 trial tries a day
Key points · nothing read yet We separate praise, complaints and requests.

What it says, one statement at a time, shows up here.

ReviewBom reply one reply per review

Paste a review on the left and press Write the reply.

Your first reply is free to copy

Your first reply is yours to copy, no account. From the second, copying takes a Kakao or Naver sign-in; on the third, eight quick questions about your store.

How it works

Paste, read,
and pick a reply.

Nothing to connect, nothing to install. Paste a review and we break it down and suggest replies. What you pick and edit is used in the next reply.

01 Paste one review

Copy a review from Baemin, Coupang Eats or any review platform and paste it. We never touch your account. No login, nothing read from the platform.

떡볶이 진짜 맛있어요 ㅎㅎ 양도 넉넉하고 국물도 좋았어요. 근데 순대는 빠져있었어요… 다음엔 꼭 넣어주세요!The tteokbokki is so good haha. Big portion and the broth was great too. But the sundae was missing… Please put it in next time!

See how it reads ↓
02 We read what it actually says

Praise and requests are read separately, so the reply answers what needs answering.

Anything that needs checking, like a missing item, a wrong order or hygiene, is flagged to you first. Replies stay inside the rules you set.

What the colours mean Praise × 2 — What the customer liked. The reply thanks them for it. Request × 1 · needs you — Something to answer: an apology or a check. A complaint hidden in a good rating — Even at five stars, a let-down doesn’t slip past.
Pasted review · Baemin · ★★★★★

떡볶이 진짜 맛있어요 ㅎㅎ 양도 넉넉하고 국물도 좋았어요. 근데 순대는 빠져있었어요… 다음엔 꼭 넣어주세요!The tteokbokki is so good haha. Big portion and the broth was great too. But the sundae was missing… Please put it in next time!

Draft reply · 1/3

03 What you pick and edit shapes the next reply

You check the copied reply and post it yourself. There’s no “did you post it?” button. What you pick and edit informs the next reply.

The more you pick, the more drafts sound like your storeSee how it changes ↓
Privacy · your account stays yours

Your Baemin password?
We never know it.A padlock clicking shut

Review replies without handing over your account. Here’s exactly what we see and what we keep, from the moment a review comes in to the moment it leaves.

The path of one review
  1. 01Paste 안녕하세요, 저는 김민지고 서울 마포구 망원동에 살아요. 떡볶이 진짜 맛있고 엄청 빨리 왔어요!Hi, I’m Kim Minji and I live in Mangwon-dong, Mapo-gu, Seoul. The tteokbokki was so good and it came really fast! Only what you paste comes in. We never touch your Baemin account.
  2. 02Our own AI masks it first 안녕하세요, 저는 [고객명]고 [장소]에 살아요. 떡볶이 진짜 맛있고 엄청 빨리 왔어요!Hi, I’m [customer] and I live in [place]. The tteokbokki was so good and it came really fast! An AI we trained ourselves masks names, places and phone numbers on ReviewBom’s server. If it can’t, nothing is sent.
  3. 03Read and draft [고객명]님, 떡볶이 맛있게 드셨다니 기뻐요! 빨리 받아 보셔서 다행이에요 ㅎㅎ[customer], so glad you enjoyed the tteokbokki! Happy it arrived fast haha The AI that writes the reply only sees the masked text. Your reviews never train any model.
  4. 04You copy 민지님, 떡볶이 맛있게 드셨다니 기뻐요!…Minji, so glad you enjoyed the tteokbokki!… The nickname is filled back in only on your screen. You’re always the one who posts on Baemin.
Our own model · runs on ReviewBom’s serverIt isn’t perfect. An unusual name or address can occasionally slip through. Even then, no AI trains on that text.
Four things we will never do
Take your Baemin loginReplies are written from the reviews you paste. Your account stays yours.
Scrape your store pageNo bulk review collection. We only see what you paste in.
Keep customers’ names or numbersThey’re masked on our own server first; the AI only sees the masked text.
Mix your store with othersEach store’s memory is its own, and no model is trained on your reviews.
What ReviewBom keeps ✓ The masked review
✓ The replies you picked and edited
✓ Your answers about your store Leave, and we delete all of it.
Typical reply agency리뷰봄
Baemin accountYou hand over ID and passwordNot needed
Reviews they seeAll your store’s reviewsOnly the one you paste
Who posts the replyThe agencyYou
VoiceThe agency’sYours
It changes as you use it

The more you use it,
the more it sounds like your store.A bud opening

To an AI that doesn’t know you, every restaurant looks the same. With every reply you pick, edit and copy, ReviewBom sees your store a little more clearly. Here’s how the reply to the same review changes.

For a review like “떡볶이는 맛있는데 순대가 빠졌어요”“The tteokbokki is good, but the sundae was missing” ★★★★
What ReviewBom knows of your store: a green blur First review Still a blur Knows only your 8 store answers. Doesn’t know your voice yet. 맛있게 드셨다니 감사합니다. 불편을 드려 죄송합니다.Thank you for enjoying it. We apologise for the inconvenience.
What ReviewBom knows of your store: a branch with pink seeds A few replies in Your phrases show up Words like “ㅎㅎ” and “고맙습니다!” start appearing in drafts. 맛있게 드셨다니 기뻐요 ㅎㅎ 순대가 빠져서 죄송합니다.So glad you enjoyed it haha. Sorry the sundae was missing.
What ReviewBom knows of your store: a branch with buds A little later Found a habit You often change “죄송합니다” to “정말 죄송해요”. Drafts write it that way from now on. 기뻐요 ㅎㅎ 순대가 빠져서 정말 죄송해요.So glad haha. The sundae was missing, I’m really sorry.
What ReviewBom knows of your store: a branch with three blossoms 10+ replies It becomes a rule Keep it over 95% of the time and drafts write it from the start. Break it twice and it’s a habit again. 정말 죄송해요. 다음 주문에 순대 꼭 챙길게요. 고맙습니다!I’m really sorry. We’ll make sure of the sundae next order. Thank you!
What ReviewBom knows of your store: a sharp branch in full bloom Every reply after Your store, in focus When you change, it follows. Habits you stop using fade over about two months. 단골님 늘 고마워요 ㅎㅎ 순대 빠뜨려서 정말 죄송해요. 다음엔 꼭 챙길게요. 고맙습니다!Always great to see you haha. Really sorry we forgot the sundae. Next time for sure. Thank you!
Known from day one · 8 answers about your store Because your place is different for a reason. Drafts remember the eight short questions we ask at the start (your food, how long you’ve been open, what every customer should know, how to reach you, what you allow us to offer). Your store’s story only appears in a reply when the review gives it a reason.
리뷰  “떡이 진짜 쫄깃해요, 다른 데랑 달라요”“The rice cakes are so chewy, not like other places” 초안  알아봐 주셔서 고맙습니다 ㅎㅎ 떡은 매일 아침 방앗간에서 받아 와요. 또 들러 주세요!Thanks for noticing haha. We get our rice cakes fresh from the mill every morning. Come again! Owner’s answer · from “what every customer should know”

Your store’s memory,
your rules.

ReviewBom learns only from what you answer, pick and edit. It shows everything it knows, and you can fix anything that’s wrong.

What drafts know · 12Planned
Rice cakes from the mill every morningYour answer · Sep 12
Always ends with “고맙습니다!” (Thank you!)RuleFrom 14 copied replies
“정말 죄송해요” (I’m really sorry)Habit 78%
See everything Everything drafts know, in one place, with where each thing came from.
My store · what every customer should know
We season it a little strong. Tell us how spicy when you order.
Edited by youUsed from the next draft
Fix it in one line Fix it in My store, or tap ✕ once on the voice card.
Your store’s picture, sharpened by copied replies 26 copied replies · 41 edits
Learns only from your replies The replies you edit and copy are the lesson. Customer reviews never train any model.
A tteokbokki shop’s branchSnacks A burger shop’s branchBurger A café’s branchCafé
Every branch is different, and they never mix
Each store’s memory is its own One store’s memory never moves to another. Your replies will never start sounding like someone else’s store.
No platform loginNo unauthorized scraping of your store pageNo auto-postingNo training on your dataLeave and it’s all deleted

Paste one review,
and see what it really says.A steaming coffee cup

It takes about a minute to try a reply that fits your store.

Start free Free to start · Try without signup: 3 a day · Free members: 30 a month
리뷰봄 Log in Start free
한국어EN中文 AI review replies for restaurant owners

We understand every review,
and reply with your place in mind.A bowl of tteokbokki, steaming then cooling

Built from the drafts you pick and edit, so every reply fits your store better.

★★★★★Baemin

떡볶이 진짜 맛있어요 ㅎㅎ 근데 순대는 빠져있었어요…The tteokbokki is so good haha. But the sundae was missing…

Draft reply · your voice

맛있게 드셨다니 기뻐요! 순대가 빠졌던 점 정말 죄송해요. 포장할 때 한 번 더 확인할게요.So glad you enjoyed it! I’m really sorry the sundae was missing. We’ll double-check when we pack.

Start free We never take your Baemin login
How it works · nothing to connect

Paste a review, see what’s in it,
then pick a reply.A magnifier stops on one line of the review

  1. 01Paste one reviewCopy it from Baemin, Coupang Eats or any review app. Nothing to connect.
  2. 02Read it point by pointWe even find the complaint hidden in a 5-star review.PraiseRequestHidden complaint
  3. 03Pick, fix, copyPick one of three drafts and copy it. You check it and post it yourself.
Try it · no signup
What we read and one reply
show up here.
Privacy · your account stays yours

Your Baemin password?
We never know it.A padlock clicking shut

Pasted review 저는 김민지고 서울 마포구 망원동에 살아요. 떡볶이 진짜 맛있어요!I’m Kim Minji and I live in Mangwon-dong, Mapo-gu, Seoul. The tteokbokki is so good! ReviewBom’s own AI masks it first 저는 [고객명]이고 [장소]에 살아요. 떡볶이 진짜 맛있어요!I’m [customer] and I live in [place]. The tteokbokki is so good! An AI we trained ourselves masks names, places and phone numbers on ReviewBom’s server. If it can’t, nothing is sent. Read and draft [고객명]님, 떡볶이 맛있게 드셨다니 기뻐요! 빨리 받아 보셔서 다행이에요 ㅎㅎ[customer], so glad you enjoyed the tteokbokki! Happy it arrived fast haha The AI that writes the reply only sees the masked text. Your reviews never train any model. You copy 민지님, 떡볶이 맛있게 드셨다니 기뻐요!…Minji, so glad you enjoyed the tteokbokki!… The nickname is filled back in only on your screen. You’re always the one who posts on Baemin.
Four things we will never do
  • Take your Baemin loginReplies are written from the reviews you paste. Your account stays yours.
  • Scrape your store pageNo bulk review collection. We only see what you paste in.
  • Keep customers’ names or numbersThey’re masked on our own server first; the AI only sees the masked text.
  • Mix your store with othersEach store’s memory is its own, and no model is trained on your reviews.
It isn’t perfect. A rare name or address can slip through now and then. Even so, no AI ever learns from that text.
It changes as you use it

The more you use it,
the more it sounds like your store.A bud opening

Here’s how the draft for the same review “순대가 빠졌어요” (the sundae was missing) changes. Tap through.

Every reply after Your store, in focus When you change, it follows. Habits you stop using fade over about two months. 단골님 늘 고마워요 ㅎㅎ 순대 빠뜨려서 정말 죄송해요. 다음엔 꼭 챙길게요. 고맙습니다!Always great to see you haha. Really sorry we forgot the sundae. Next time for sure. Thank you!
Your store’s branch Each store’s memory is its own. It only learns from replies you edit and copy, and anything wrong is a one-line fix in My store.

Start with
one review.A steaming coffee cup

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Start free Try without signup: 3 a day · Free members: 30 a month